Process Innovation

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Lean Six Sigma Business Process Innovation (BPI)

It is increasingly difficult to improve profitability through increased revenues or additional customers alone. Such initiatives take too long, the results are mixed and the forecasted savings are often inconsistent. Many therefore turn to Cedar to enhance their profitability by improving operating efficiency and enhancing their customer experience. Cedar’s strategic process improvement approach to tactically improve operating efficiency is innovative, fast, and seamless in implementation.

Cedar reviews the client process framework and finds opportunities to innovate. This includes hub &  spoke models, insourcing/outsourcing, on-shoring/off-shoring and new approaches to automation. Cedar’s prioritization matrix helps identify those processes that are mission critical, and create competitive advantage. Cedar therefore focuses only on transforming process areas that create rapid big win efficiency and cost reduction benefits for the client. Additionally, Cedar recognizes that successful processes are impacted by strategy, structure, technology and the culture of an organization. Cedar’s recommendations are therefore comprehensive covering all four areas.

Cedar’s implementation methodology allows for rapid implementation leading to cost reductions starting as early as 12 weeks from the start of the program. In many cases, Cedar takes responsibility in executing the recommendations with the management team to ensure full benefits are derived. Cedar’s innovative automation tool PROFIT is used to manage its process transformation programs.

Cedar also often prepares Standard Operating Procedure (SOP) documents in situations where clients are seeking to document all processes within the organization, and helps train teams to ensure consistent process deployment.

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