Client Situation
Our client is a government advisory agency that provides a platform for the government and private sectors to work together to achieve sustainable economic growth and diversification in a particular geography of the Middle East. The client was striving for an organizational transformation in order to develop a stable structure & create synergies between various departments, thereby enhancing the roles of its employees to greater use.
Cedar’s Approach
The objective of the program was to develop best-in-class organization structures, job descriptions, individual performance measures and business processes, to better align the organizational vision and individual performance.
- An external assessment was conducted where secondary research was employed to benchmark agencies similar to our client regarding core expertise & operations. Along with this, the Cedar database on government agencies was also utilized
- Further, an internal assessment was conducted to understand the vision, mission and strategy of the client, and objectives were aligned accordingly
- Relevant documents provided by the client were reviewed & interviews with key executives and process owners were conducted to delve deeper into the subject
- Cedar’s ‘people expertise’ was employed to analyze the internal & external data. Based on this, organization structure, JDs, performance measures & responsibility manuals were formulated for the client
- Strategic focus areas of public policy recommendations, innovation within policy development, stakeholder networks & initiative implementation were identified
- A final presentation was developed with a consensus buy-in, and was performed in the end stages to initiate the way forward
Outcome
Cedar rolled out the following recommendations:
- The organization structure was divided into the functions of- Accountability & Impact. A department of ‘Senior Manager- Executive Management Office’ was synthesized with relevant positions strategized under the department
- Work committees comprised of the existing Management Committee and a Project Excellence Committee was rolled out
- Charting out the committee’s objectives, the charter of responsibilities, frequency of meetings, key roles and key metrics to ensure further efficiency in functioning and the streamlining of operations
- A recommended roles & responsibilities manual was formulated covering ten strategic departments and positions within the organization
- In this manner, Cedar built a best-in-class organization structure for the client